Services Delivered
Sales Consulting
I will work with your organization to develop a process-oriented sales system. We will take the mystery out of selling and turn your shotgun approach into a simple step-by-step process. This includes:
-Identifying proper sales channels and prospective customers
-Establishing sales stages and timelines
-Setting up Salesforce or other CRM package
-Working with your staff to improve sales techniques
-Developing sales materials (brochures, proposals, targeted websites)
Operations That Work
Operating a small business smoothly and profitably can be difficult. I can help you:
-Create a simple and standardized operational model
-Implement process flows that are measurable and easy to adopt.
-Keep a close eye on operating margins to ensure changes are made with the bottom line in mind.
-Take the stress out of your day-to-day routine to let you focus on doing what you love—growing your business!
Crisis Management
-Win back your customers if operations have failed
-Design a recovery program that all staff and departments embrace
-Clarify your customer service message
-Deliver on your promise to improve your business
Speaking
I am a dynamic, fun, and energetic speaker. I have spoken on MBA panels, for student entrepreneurship clubs, and in front of seasoned business executives. If you are planning an event and are looking for more than another boring success story, let me add some color to your event. Please contact me for more information.