Just finished with Collegeboxes yeserday. Though we sold the business in January, I stayed on to ensure a smooth transition. The business is doing well and I'm confident the new owners (store to door) are going to take great care of the business and the customers. Of course, leaving a company you've helped create is bittersweet.
I'm going to Asia on Tuesday for five weeks of eating and backpacking. I'm teaching a business class at Bay State College when I return this fall. If you want to be on the asia e-mail update list, let me know (kowittj [at] gmail [.com]).
If you call the 800 number a human being picks up within two rings. Wow.
They also don't charge fees for international atm use (this is good because i'm going to asia on tuesday). There was a problem setting up my account. They solved it. See e-mail below...
To Whom It May Concern,
I would like to let you know what a great asset CJ is to your organization. I went into the City Ave (Philly) branch last Saturday to open a checking account. By mistake, my middle name was used instead of my last name. I came in the next day to have it changed and Charles helped me. Unfortunately, the first shot at a name change didn't go through. Today, Charles helped me finalize the name change and even setup my online access. If only every company (and employee, for that matter) took customer service as seriously as Charles.
Keep it up!
Josh
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